FAQs

ABOUT US

1What is AMES THE BAGS ?
Ames means labyrinth in Minoan ancient dialect, and is the pattern that characterises the bags.
2What makes AMES THE BAGS different?
The brand has an exclusive Greek themed pattern. It represents the idea of the exclusive Greek patterned jacquard fabric that is used as a raw material to a handbag collection. The brand combines high quality fabrics and materials.
3Do you have any physical store ?
Yes, there are various stores. Visit our stores here.

DELIVERY & RETURNS

1Where do you deliver and how much does it cost?
We ship orders worldwide! See our Delivery page for more information. The cost of shipping will depend on where the product is coming from (we are based in Greece)
2Can my order be shipped to a work address?
Yes! Just add the correct address at checkout.
3How I can return my order if I change my mind?
Just get in touch with us within 14 days of receiving your order to find out your RMA number, and we will arrange everything for you, via courier. For more information, please visit our Return Policy page.
4My order hasn’t arrived. Can you help?
Yes, if you have any problems with your order at all, just Contact Us and we will help you.

PAYMENT

1Will I have to make multiple payments for every item I want?
No, you will only need to make a single payment no matter how many products you order – we provide a secure single payment process to make it easier for you to shop with us.
2What payment options do you offer and can I pay in my own currency ?
You can pay using Visa, Mastercard or American Express, or via PayPal. We accept payment in £GBP, $EUR, $USD and $AUD so that you know exactly what you are paying. You can toggle your preferred currency in the navigation bar at the top of the page.
3I’ve spotted a product cheaper somewhere else - what do you do about it?
Contact Us and we will match the price for you!

MISCELLANEOUS

1What if I have a question that hasn’t been answered above?
We are always happy to help you, please just Contact Us with any questions you have!